Dental City Shipping Information

At Dental City, fast and reliable shipping is a top priority. From our headquarters and distribution center in Green Bay, WI, we proudly serve dental professionals nationwide—including independent dentists, DSOs, and buying groups.

With nearly 500 brands and tens of thousands of products in stock, we are fully equipped to keep your practice running efficiently. Our same-day shipping guarantee ensures that in-stock items placed by our order cutoff time ship out the very same day—because we know how important it is to get the supplies you need without delay.

We also offer a 2-day delivery guarantee* across the country on qualifying orders. That means faster replenishment, less downtime, and greater peace of mind knowing your products are on the way—fast.

Our distribution center is powered by 22 cutting-edge robots and three Vertical Lift Modules (VLMs)—automated, floor-to-ceiling storage systems designed to optimize speed and accuracy in order fulfillment. These innovations allow us to maintain high inventory availability while increasing efficiency and safety for our team.

Whether you order online or through one of our knowledgeable account managers, you’ll experience a streamlined, responsive shipping process designed to meet the demands of a busy dental practice. From fulfillment to final delivery, we’re focused on getting your order right—and getting it to you fast.

For any questions about shipping timelines, delivery options, or order tracking, reach out to your dedicated Dental City Account Manager at 1-800-353-9595. We're available Monday–Friday, 7am to 5pm Central Time, and here to help ensure your experience is exceptional every step of the way.

*Enjoy 2-day delivery coast to coast with limited exceptions. Certain items are only able to ship Ground. Contact your Dental City Account Manager to see if your zip code qualifies for 2-day shipping.